UK insurance customer service worsening, with 68% of queries left unanswered on digital channels

Eptica study finds growing gap between consumer expectations and digital reality

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WePay Honored as Gold Stevie(R) Award Winner in 2013 American Business Awards(SM)

Winning for Outstanding Customer Service, WePay Shows Love for Its Customers

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Heartland Payment Systems(R) Wins Five Stevie(R) Awards in International Competition for Sales and Customer Service

Awards Honor Heartland-s Innovations in Technology and Customer Service

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GPS Capital Markets Wins Silver Stevie Award for Customer Service Department of the Year

GPS Honored With American Business Award for World-Class Customer Service in Financial Services

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DALBAR Announces Its 2011 Mutual Fund Service Award Winners in Financial Services

BOSTON, MA -- (Marketwire) -- 12/15/11 -- Today DALBAR released the 2011 winners of its annual…

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Aberdeen Publishes Marketing Effectiveness, Manufacturing, Service Management, and Retail Research

Research Examines Sales Performance, Sales and Marketing Alignment, Enterprise Asset Management, Multi-Channel Customer Service, Cross-Channel Supply

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