TORONTO, ONTARIO — (Marketwire) — 06/14/12 — BMO Bank of Montreal today launched BMO Bank by Appointment, an easy-to-use, real-time online appointment booking tool that will allow existing and prospective customers to book a BMO branch appointment at their convenience.
Now available at , BMO becomes the first major financial institution to offer a real-time online appointment booking capability. Earlier this year, received top marks among Canadian financial institutions for overall customer experience, according to Keynote Systems, a global authority on mobile and internet performance.
“Canadians are looking for easier and less time-consuming ways to bank, including added convenience and the option to self-manage based on their busy schedule,” said Andrew Irvine, Senior Vice President, BMO Bank of Montreal. “With more than half of our personal banking customers using online banking, BMO-s online appointment booking tool will make it easier for our customers to schedule one-on-one meetings with one of our financial professionals – which is an important step in successfully planning for and achieving financial goals.”
Mr. Irvine added that 1.5 million appointments are booked each year, either face-to-face in branches or by phone. The new online appointment booking capability will allow current and prospective customers to self-book appointments quickly and conveniently.
The launch of BMO Bank by Appointment is part of BMO-s ongoing commitment to -Making Money Make Sense-. Since 2009, BMO has introduced various tools to help Canadians stay on top of their personal finances, including , , , , , and .
About BMO Financial Group
Established in 1817 as Bank of Montreal, BMO Financial Group is a highly-diversified North American financial services organization. With total assets of $525 billion as at April 30, 2012, and more than 46,000 employees, BMO Financial Group provides a broad range of retail banking, wealth management and investment banking products and solutions.
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Media Contacts:
Jessica Park, Toronto
(416) 867-3996
Ronald Monet, Montreal
(514) 877-1873
Laurie Grant, Vancouver
(604) 665-7596
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Twitter: @BMOmedia