PRINCETON, NJ — (Marketwire) — 03/20/12 — Heartland Payment Systems (NYSE: HPY), one of the nation-s largest payments processors, earned three Stevie Awards in the sixth annual Stevie Awards for Sales & Customer Service(SM) competition. The company won a Silver Stevie Award in the Sales Department of the Year category, and Bronze Stevie Awards in the Frontline Customer Service Team category and the Customer Service Training Team category.
The Stevie Awards for Sales & Customer Service honor the accomplishments of sales, customer service, and call/contact center professionals worldwide. More than 1,000 entries from worldwide organizations of all sizes and industry sectors were submitted to this year-s competition.
“Our sales and customer service teams are the lifeblood of our organization and are well deserving of these honors,” said Jeffrey T. Nichols, executive director of Heartland Service Center (HSC) Operations in Jeffersonville, Ind., home of the Frontline Customer Service and Customer Service Training teams. “The Stevie Awards showcase talent from across the globe and to win three awards further accentuates the strength and depth of the Heartland organization.”
Heartland-s sales professionals serve as trusted business consultants, bringing innovative payment solutions to the company-s more than 250,000 merchants across the country. These relationship managers are backed by a strong network of managers, mentors, training programs and proprietary technology that enable them to gain, retain and provide added value to customers. The Stevie Award comes on the heels of Heartland being named one of the “Best Companies to Sell For” by Selling Power® magazine for the fourth consecutive year.
Supporting the company-s sales force and merchants is Heartland-s powerful servicing organization. Based at the HSC, its Frontline Customer Service Team of more than 400 customer advocates handle all service calls live 24 hours a day, 7 days a week, 365 days a year, never using call trees or auto-routing. These well-trained customer advocates are the product of Heartland-s Customer Service Training Team, which runs a comprehensive employee professional development and training program that includes Heartland University, an on-site, accredited higher education run in partnership with Ivy Tech, the nation-s largest community college system.
Heartland is currently hiring qualified sales professionals in communities across the country. The company offers a generous compensation model, highly competitive benefits and schedule flexibility among other perks. To learn about careers at Heartland, visit .
Heartland Payment Systems, Inc. (NYSE: HPY), the fifth largest payments processor in the United States, delivers credit/debit/prepaid card processing, gift marketing and loyalty programs, payroll and related business solutions to more than 250,000 business locations nationwide. A FORTUNE 1000 company, Heartland is the founding supporter of The Merchant Bill of Rights, a public advocacy initiative that educates merchants about fair credit and debit card processing practices. The company is also a leader in the development of end-to-end encryption technology designed to protect cardholder data, rendering it useless to cybercriminals. For more detailed information, visit or follow the company on Twitter @HeartlandHPY and Facebook at .
Michael J. LaCosta
Director of Public Relations
Heartland Payment Systems
1-888-798-3131, ex. 2245
Leanne Scott Brown
Vault Communications
610-455-2742